Atos launches joint offering with Nexthink
(CercleFinance.com) - Atos announces the launch of Experience Operations Center (XOC), a joint offering with Nexthink to 'deploy real-time operations across the digital workplace to increase productivity and improve end-user experience'.
Leveraging AI, XOC integrates data from different sources across IT service management, endpoints, contact centers and identity management platforms, for a unified, real-time view of performance.
The XOC command center proactively identifies problems in real time, 24 hours a day, seven days a week. Decision-making and problem-solving can thus take place before users are affected.
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