Atos: announces partnership with Colt Technology Services
(CercleFinance.com) - Atos and Colt Technology Services today announced a partnership that will see Colt deliver both companies' Contact Centre as a Service (CCaaS) offerings - a comprehensive, transparent and scalable platform that will enable businesses to better know understand their customers.
CCaaS will enable companies to continue their migration to the cloud by enabling them to virtually deploy contact centres that are fully integrated into the company's CRM tool.
Based in the cloud, CCaaS can be supported from anywhere, including at home.
Colt CCaaS will be launched in Europe from Q1 2021.
Copyright (c) 2020 CercleFinance.com. All rights reserved.
CCaaS will enable companies to continue their migration to the cloud by enabling them to virtually deploy contact centres that are fully integrated into the company's CRM tool.
Based in the cloud, CCaaS can be supported from anywhere, including at home.
Colt CCaaS will be launched in Europe from Q1 2021.
Copyright (c) 2020 CercleFinance.com. All rights reserved.