Nokia: PTCL deploys analytics to improve customer service
(CercleFinance.com) - Nokia said that Pakistan's PTCL has deployed its automation, analytics and machine learning software to improve its customer service.
Amongst products rolled out are a service management platform which automates and simplifies the customer care process and cuts the time to resolve customer issues, the Finnish telecoms gear maker said.
Fpr PTCL customers, Nokia's software solution will improve the quality of Internet connectivity and IPTV, or Internet television.
Copyright (c) 2020 CercleFinance.com. All rights reserved.
Amongst products rolled out are a service management platform which automates and simplifies the customer care process and cuts the time to resolve customer issues, the Finnish telecoms gear maker said.
Fpr PTCL customers, Nokia's software solution will improve the quality of Internet connectivity and IPTV, or Internet television.
Copyright (c) 2020 CercleFinance.com. All rights reserved.