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IBM: working with Salesforce in adopting AI

( - IBM and Salesforce announce a collaboration that aims to help companies worldwide, across all industries, to accelerate their adoption of AI (artificial intelligence) for customer relationship management.

As part of this collaboration, IBM Consulting will use its expertise and innovative delivery models, including its IBM Garage method, to help customers adopt and deploy Salesforce's generative AI technologies.

IBM Consulting will be able to complement these solutions with IBM watsonx, an AI and data platform designed for the enterprise that adopts open standards. Finally, joint customers will have access to a set of use cases and AI solution implementations.

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